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Section 4 of GPL explicitly permits developers to charge a fee for customer support. It also permit distributors to charge a fee for providing copies of software. “You may charge any price or no price for each copy that you convey, and you may offer support or warranty protection for a fee.”
Richard Stallman has said that the purpose of this clause is to convey that FOSS means user freedom, not free of charge. Developers have to be able to make a living wage by selling their labor.
You’re describing a totally normal thing as if it is a scam. If you want medical advice, you go to a doctor. If you want legal advice, you go to a lawyer. If you want advice on how to use a GNU/Linux distro, you go to the developer. It is not unreasonable for the developer to charge money for using their time.
You seem confused about what development a Distro company actually does. The Distro developer compiles the software for the the distro repository which is used by the package manager. The distro developer provides you the updates for your software on your system, including security updates.
Yes, you could download GIMP and Blender yourself. You could even compile those softwares yourself from the source code. You could become your own distro developer. You could make your own software repository and your own package management system. That takes time and effort and skill to accomplish.
There are multiple distro companies which sell customer support, including Ubuntu and Red Hat and SUSE. Most of the customer support is sold to businesses and corporations.
Personally, I like to do all the digital hygiene on my own computer. Some people may not know how to install an OS and choose to pay someone to install their Distro for them. While I choose to read documentation to figure out how software works, some people may choose to pay to speak with the developer.
It is better that a FOSS company sells customer support to people than a proprietary software company sell customer support to people.
A criticism that I have of Zorin is they try to replicate the GUIs of proprietary software as if Windows and Mac are the best possible UI. People only like Windows UI because that is what they are familiar with and they are afraid to change. It is a phenomenon of behavioral imprinting.
I complained that their marketing is misleading and scummy, which it is. I did not complain about GPL violations, that’s strawman you opened up. I am not confused about what distros do, you’re being presumptuous.
A company that tries to trick people into paying for a premium option using misleading marketing is the least we need. These people are not providing any valuable service, they’re just vacuuming up money from people who do not know better, money that could actually go to something useful instead.
Section 4 of GPL explicitly permits developers to charge a fee for customer support. It also permit distributors to charge a fee for providing copies of software. “You may charge any price or no price for each copy that you convey, and you may offer support or warranty protection for a fee.”
Richard Stallman has said that the purpose of this clause is to convey that FOSS means user freedom, not free of charge. Developers have to be able to make a living wage by selling their labor.
You’re describing a totally normal thing as if it is a scam. If you want medical advice, you go to a doctor. If you want legal advice, you go to a lawyer. If you want advice on how to use a GNU/Linux distro, you go to the developer. It is not unreasonable for the developer to charge money for using their time.
You seem confused about what development a Distro company actually does. The Distro developer compiles the software for the the distro repository which is used by the package manager. The distro developer provides you the updates for your software on your system, including security updates.
Yes, you could download GIMP and Blender yourself. You could even compile those softwares yourself from the source code. You could become your own distro developer. You could make your own software repository and your own package management system. That takes time and effort and skill to accomplish.
There are multiple distro companies which sell customer support, including Ubuntu and Red Hat and SUSE. Most of the customer support is sold to businesses and corporations.
Personally, I like to do all the digital hygiene on my own computer. Some people may not know how to install an OS and choose to pay someone to install their Distro for them. While I choose to read documentation to figure out how software works, some people may choose to pay to speak with the developer.
It is better that a FOSS company sells customer support to people than a proprietary software company sell customer support to people.
A criticism that I have of Zorin is they try to replicate the GUIs of proprietary software as if Windows and Mac are the best possible UI. People only like Windows UI because that is what they are familiar with and they are afraid to change. It is a phenomenon of behavioral imprinting.
I complained that their marketing is misleading and scummy, which it is. I did not complain about GPL violations, that’s strawman you opened up. I am not confused about what distros do, you’re being presumptuous.
A company that tries to trick people into paying for a premium option using misleading marketing is the least we need. These people are not providing any valuable service, they’re just vacuuming up money from people who do not know better, money that could actually go to something useful instead.